Wilbarger Creek MUD #1 - Frequently Asked Questions

Frequently Asked Questions


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What is the Wilbarger Creek Municipal Utility District #1?
The Wilbarger Creek Municipal Utility District (MUD) #1 is a political entity created to serve the water and wastewater requirements of a defined area of the ShadowGlen development in Manor, Texas. The MUD has the power to levy taxes to support its operations and facilities and is generally responsible for preserving the value of properties within its boundaries.
Who is in charge of the MUD?
You are! The Wilbarger Creek MUD #1 is governed by a Board of Directors. The five elected directors contract with several professional companies and specialists to provide management, billing, legal, financial, engineering, maintenance and other services to the district.
When does the Board meet?
The Wilbarger Creek MUD #1 Board of Directors meets on the 1st Thursday of each month on as-needed basis at the district attorney's office at 100 Congress Avenue, Suite 1300, in Austin, Texas. These meetings are open to the public and begin at 12:00 noon. Please check Agendas for meetings to confirm the next meeting of the Board.
What services does the district provide?
The Wilbarger Creek MUD #1 provides water and wastewater (sewer) service and solid waste (trash) pickup. Other services, such as electrical power or gas, are provided by other outside entities.
What do these services cost?
The district's service fees, deposits and other charges are outlined here. Charges for water usage are based on the number of gallons used and are broken into several rate categories. Detailed information about the district's residential and commercial policies, rates, fees and service charges may be found in the district's Rate Order.
How do I apply to set up service?
Apply at the Crossroads Utility Services offices to set up water and wastewater services. Application fees, deposits and other requirements are outlined here.
Who do I contact if I have a billing or service question?
Contact the Manager's office with any service or billing questions or for other information about the MUD.
Why do we have an HOA and a MUD?
The ShadowGlen Homeowners Association (HOA) is responsible for your parks, recreational amenities, common area maintenance, architectural control and restrictive covenants enforcement. The Wilbarger Creek MUD #1 is responsible for providing water and wastewater service and for maintaining the infrastructure (pipes and stuff) that carry these liquids.
I want to add a deck to my house. Do I need to check with anyone?
Contact the ShadowGlen Homeowners Association (HOA) before you modify the exterior of your house or add any structure to your property. The HOA has full architectural control within the MUD and must review any modifications or additions.